Legal information

Legal Notice

1. Website presentation

In accordance with Article 6 of Law No. 2004-575 of June 21, 2004, on confidence in the digital economy, users of the website https://auditenergievente.fr/ are informed of the identity of the various parties involved in its creation and monitoring:

  • Owner : Monir Nezrabi - 99314555600011, Sole proprietor with a capital of €1,000.00. The website owner can be reached at this address - contact@auditenergievente.fr
  • Address : 60 rue François 1er, 75008 Paris, France
  • Website creator : Rémi Bouvant
  • Publication manager : Monir Nezrabi - contact@auditenergievente.fr
  • Webmaster : Rémi Bouvant - contact@auditenergievente.fr
  • Host : 1&1 / IONOS, 7 Place de la Gare, 57200 Sarreguemines, France

2. General terms of use

Use of the website https://auditenergievente.fr/ implies full and complete acceptance of these terms of use, which may be modified or supplemented at any time. Users are therefore invited to consult them regularly.

The website is normally accessible at all times. However, a technical maintenance interruption may be decided by the publisher.

3. Responsibility and role of the platform

The website https://auditenergievente.fr/ is a technical marketplace connecting private or professional clients with independent energy auditors.

As an Online Platform Operator, Monir Nezrabi's liability is limited to that of a technical intermediary as defined by Article 6.I.2 of the Law on Confidence in the Digital Economy (LCEN).

Monir Nezrabi is not the author of the energy audits performed and cannot be held responsible for their content, accuracy or regulatory compliance. The audit service is the exclusive responsibility of the certified Auditor, who acts in their own name and under their sole civil and professional liability.

Monir Nezrabi endeavors to verify the certifications of registered auditors (RGE, mandatory certifications) but cannot guarantee the completeness or real-time updating of these documents provided by third parties.

4. Intellectual property

The website owner holds the intellectual property rights or usage rights on all elements accessible on the website: texts, images, graphics, logo, icons, sounds, software, etc.

Any reproduction, representation, modification, publication, adaptation, in whole or in part, of these elements, by any means or process, is prohibited without prior written authorization from the owner.

Any unauthorized use of the website or any of its elements will be considered as constituting counterfeiting and prosecuted in accordance with Articles L.335-2 and following of the Intellectual Property Code.

5. Limitation of liability

Users agree to access the website with up-to-date equipment, virus-free and with an updated browser.

The owner cannot be held responsible for direct or indirect damages caused to user equipment or data loss following use of the website. They also cannot be held responsible for indirect damages related to the use of the website.

Interactive spaces may be made available to users. The owner reserves the right to remove without notice any content that contravenes French legislation, particularly regarding data protection or unlawful statements.

6. Personal data protection

As part of its matchmaking activity, the platform processes personal data.

Data controller : Monir Nezrabi (contact@auditenergievente.fr)

Data collected:

  • Clients : Identity, contact details, property address, payment information
  • Auditors : Identity, professional documents (Kbis, Certifications, Insurance), bank details

Processing purposes:

  • Matching between Client and Auditor
  • Managing reservations and delivering the audit report
  • Managing payments and invoicing
  • Verifying the validity of Auditor certifications
  • Fraud prevention

Data recipients:

  • To auditors: transmission of the selected Auditor's identity and certifications
  • To clients: transmission of the selected Auditor's identity and certifications
  • To the payment provider (Stripe): banking data is processed directly by Stripe (PCI-DSS certified) and never transits in clear on the platform's servers
  • Authorities: In case of judicial requisition or administrative control

Retention period : Data related to invoicing and contracts is retained for 5 or 10 years in accordance with accounting and commercial obligations.

7. Cookies and trackers

The website https://auditenergievente.fr/ exclusively uses technical and functional cookies known as "essential". These trackers are essential for:

  • Payment security (anti-fraud cookies deposited by Stripe)
  • Access to client and auditor accounts (maintaining login session)
  • Proper technical operation of the website

In accordance with CNIL recommendations, these cookies are exempt from consent collection as they are strictly necessary to provide the service requested by the user. No data is used for advertising or commercial purposes.

8. Hyperlinks

The website https://auditenergievente.fr/ may contain hyperlinks to other websites, set up with Monir Nezrabi's authorization. However, Monir Nezrabi cannot verify the content of the websites thus visited and will assume no responsibility in this regard.

Any downloaded content is done at the user's own risk and sole responsibility. Consequently, Monir Nezrabi cannot be held responsible for any damage suffered by the user's computer or any data loss resulting from downloading.

9. Applicable law – Jurisdiction

These terms of the website https://auditenergievente.fr/ are governed by French law and any dispute or litigation arising from the interpretation or execution thereof shall be under the exclusive jurisdiction of the courts of the registered office of Monir Nezrabi. The reference language for settling any disputes is French.

10. Consumer mediation

In accordance with the Consumer Code provisions concerning "the consumer dispute mediation process", after contacting us and in the absence of a satisfactory response, you have the option to use a free consumer mediation procedure from:

CM2C - 49 rue de Ponthieu, 75008 Paris
Tel : 01 89 47 00 14
Website : https://www.cm2c.net
Email : litiges@cm2c.net

Furthermore, in accordance with Article 14 of EU Regulation No. 524/2013, the European Commission provides an Online Dispute Resolution (ODR) platform : https://ec.europa.eu/consumers/odr/

11. Glossary

  • Website owner : Entity responsible for website content and activity
  • Publication manager : Person managing editorial content
  • Webmaster : Technician or company in charge of technical maintenance
  • Host : Server provider where the website is stored
  • User : Internet user browsing the website
  • Personal data : Any information allowing identification of a person
  • Data processing : Any action (collection, storage, deletion) on personal data
  • Cookie : File that stores navigation data
  • DPO : Data Protection Officer, guarantor of GDPR compliance