1. Personal data protection
As part of its matchmaking activity, the platform processes personal data.
Data controller : Monir Nezrabi (contact@auditenergievente.fr)
Data collected:
- Clients : Identity, contact details, property address, payment information
- Auditors : Identity, professional documents (Kbis, Certifications, Insurance), bank details
Processing purposes:
Data is processed on the legal basis of contract execution and legal obligation for:
- Matching between Client and Auditor
- Managing reservations and delivering the audit report
- Managing payments and invoicing
- Verifying the validity of Auditor certifications
- Fraud prevention
Data recipients:
Unlike a simple showcase website, your data is necessarily transmitted to the following third parties for proper service execution:
- To auditors: transmission of the selected Auditor's identity and certifications
- To clients: transmission of the selected Auditor's identity and certifications
- To the payment provider (Stripe): banking data is processed directly by Stripe (PCI-DSS certified) and never transits in clear on the platform's servers. Stripe may transfer certain data outside the European Union (USA) by framing these transfers with Standard Contractual Clauses
- Authorities: In case of judicial requisition or administrative control
Retention period : Data related to invoicing and contracts is retained for 5 or 10 years in accordance with accounting and commercial obligations.
2. Cookies and trackers
The website https://auditenergievente.fr/ exclusively uses technical and functional cookies known as "essential".
These trackers are essential for:
- Payment security (anti-fraud cookies deposited by Stripe)
- Access to client and auditor accounts (maintaining login session)
- Proper technical operation of the website
In accordance with CNIL recommendations, these cookies are exempt from consent collection (no "Accept" banner) as they are strictly necessary to provide the service requested by the user. No data is used for advertising or commercial purposes.
3. User rights
In accordance with current European regulations (GDPR), Platform Users have the following rights:
- Right of access (Article 15 GDPR) and rectification (Article 16 GDPR)
- Right to erasure of their data (right to be forgotten - Article 17 GDPR)
- Right to withdraw consent at any time (Article 13-2c GDPR)
- Right to restriction of processing (Article 18 GDPR)
- Right to object to processing (Article 21 GDPR)
Exercising rights : To exercise these rights, you can contact the Data Controller by email at: contact@auditenergievente.fr
In case of dispute, you also have the right to lodge a complaint with the CNIL: https://www.cnil.fr